Where do I enter my passcode to take the survey?
Surveys can be sent via email, SMS or can be accessed with a unique passcode.
To complete a survey with a passcode:
- Navigate to https://app.askyourteam.com/login
- Enter your 12-digit passcode
- Click Log In
- Follow the instructions that appear on the page
- Once you have completed the survey, click Done
- If you would like to proceed and submit your survey, click Submit Survey.
If at any point during the survey, you would like to stop and come back later, select Save For Later or simply close the browser. To access the survey again, enter in the same passcode that was sent to you to continue the survey.
After clicking Submit Survey, your passcode will become inactive and you will not be able to go back to change your responses.
I received a passcode slip with my code
If you have received a passcode slip, this provides you two ways of taking the survey. You can follow the instructions (included above) or those listed on your passcode slip, to login with the passcode, or you can scan your unique QR code.
How do I scan a QR code?
Depending on the model of smart phone you have, this can be as easy as follows:
- Open the camera on your phone
- Hold this over your QR code
- Click the banner that appears to navigate to the survey
If no banner appears, your phone might not be capable. You can still scan the code, you will need to download a trusted QR scanner app (this will need camera access permissions).
Once you have downloaded the app:
- Navigate and open the app
- Hold this over the QR code
- Click to follow the link to take the survey through your browser