Can I export responses for a specific person?

Surveys are confidential by default, meaning individual responses can’t be viewed or exported. This approach helps participants feel safe to share honest feedback, giving you a clearer understanding of what’s happening.

There are two exceptions: if you’re using the Onboarding or Offboarding (Exit) survey templates, you can choose to keep them confidential or make them non-anonymous by lowering the reporting threshold to 1.

If this is done:

  • participants will be notified in the email invite and on the welcome screen that their response can be identified
  • you’ll be able to view and export responses by individual.

💡Did you know? Once an anonymous survey goes live, it can't be made non-anonymous. This is to protect the participant's privacy and ensure they've received the correct information before starting the survey.

How to view and export individual responses

  1. Go to the reports section for that survey.
  2. Select Apply filters.
  3. Select Single Respondent and then select the participant's name from the dropdown. They will only show in that list if they've completed the survey.

  4. Select See Results. You will now be able to view responses for that participant.
  5. If you'd like to export their responses, select Export. Choose the reports and format you'd like to export them as.
  6. Select Export and your download will automatically begin.
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