Questions Report

The Questions report allows you to analyse the scores of all scale-based questions:

• Agree-Disagree
• 0 to 10 and Yes/No
• Multi-choice

If you include any of these question types in your survey, their results will appear in a subtab of this report. You can also apply demographic filters to explore how experiences vary between different groups of people.

Agree-Disagree

This tab shows scores for all Agree-Disagree scale questions in your report.

You can analyse them by:

• category score
• individual question score, and the
• response breakdown.

You can also view the average score across the survey for Agree-Disgaree questions. This is displayed at the top right of the report.

You can use the toggle to view either:

• Overall average score (average of all Agree-Disagree Questions), or
• Validated average score (average of AskYourTeam Agree-Disagree Questions only)

Analyse by category

The Agree-Disagree Report defaults to the Categories view. These are the categories your questions were organised into. For example, Leadership, Business Processes, Culture.

Each category shows an average score with a range line indicating the spread of scores. Hover over the line to read the highest and lowest scores. Select the category to expand the questions that make up each category.

Custom questions that were added to the survey with no category assigned will be grouped under the category 'Custom'.

Analyse by question

You can toggle to Question view within the Agree-Disagree tab. You can look at all Agree-Disagree questions in the survey or choose to just focus on the Top 10 and Bottom 10.

An additional toggle will also allow you to switch between Average score and Breakdown. This alters the bar chart display for each question.

• Average: This is the overage average score for the question.
• Breakdown: This shows the % and number of people who chose that option when you hover over segments of the bar chart.

If you want to focus on just one response option, for example, 'Strongly Disagree, ' you can select that segment on any question. It will defocus the rest of the report to highlight just the 'Strongly Disagree' responses.

What do the colours mean?

Each score has a colour. There are four possible colours and each one represents something different:

🟢 Green is excellent. Make sure to celebrate your strengths!

🟡 Yellow is good. You're performing well in this area.

🟠 Orange indicates an area that needs a bit of work.

🔴 Red indicates an area that needs greater focus.

0-10 and Yes-No

These two tabs in the report display their results in a similar way to the Agree-Disagree tab.

0-10

The 0-10 Report is a bar chart that shows the average score for the question. Each question score is made up of the responses that participants have selected. You can toggle to see a breakdown of answers. Hover over each of the response types to see the percentage and number of people that selected that option.

Yes-No

The Yes-No Report is a 100% stacked-bar chart that shows the breakdown of the responses between Yes and No. Hover over the chart to see the exact percentage and number of people that selected Yes or No.

The colours used do not relate to the score. They are neutral colours used for contrast.

Multi-choice

Each multi-choice question will show the breakdown of each option below. You can view results by Percent or Count.

There are two types of multi-choice questions:

• Single answer: The most common type. Participants pick just one option from the list.
• Multiple answers: Participants can pick more than one option from a list. 

If your survey contains multiple answer questions, a message will appear at the top of the response option column: Multiple answers allowed.

How is the percentage score calculated?

How we calculate the score for single and multiple answer questions is the same: Divide the count of responses for an option by the total number of people that completed the question.

For single answer questions, the total percentage column will sum to 100%. For multiple answer questions, the total percentage will be much higher than 100% because we double-count participants who selected two answers, and triple-count those who selected three, and so on.

We calculate it this way to show how many people selected an option rather than how popular an option is within its list. The difference is nuanced, but the distinction can be important. 

For example, the following table shows 100 people's responses to the question "What's your favourite pizza toppings"? From these results, we can predict that "80% of my team like Pepperoni as a pizza topping". This is more helpful for typical AskYourTeam scenarios. 

Why does the percentage not add up to 100%?

For multi-choice questions, the percentages are rounded when they are calculated. This means they these will not always add up to 100%. If you prefer, you can change the view to show the Count of people who selected an option.

Where are the comments?

If any of your scale-based questions had comments turned on, you can view what participants had to say in the Text Analysis Report. You go there by selecting the speech bubble icon or selecting the Text Analysis tab in the main report navigation.

Export your results

You can export the Questions report by selecting Export above the main report navigation. You can export it in the following formats: Excel, PDF, Powerpoint.

Create actions

Creating actions is an important part of the Ask, Listen, Act, Measure framework. It helps to build trust and boost morale by showing participants that you're doing something with the feedback they've provided.

After you analyse your results, you should set a timeframe for action planning and when you'll retest key questions from your survey.

Learn more about creating actions.