Questions report

The Questions report allows the analysis of all rating scale questions in one place. Questions are grouped into sub-reports based on the rating scale used (e.g. Agree-Disagree, Yes-No) and displays the average score with the ability to toggle to view a breakdown of responses that make up the score.

Demographic filters can be applied to analyse questions at a demographic level.

Questions that have free-text comments enabled will display a speech bubble showing the number of comments. Clicking this speech bubble will take you through to the Text Analysis report.

NOTE: Free-text only questions can be found under Text Analysis.

Agree-Disagree

The Agree-Disagree report shows all the AskYourTeam recommended questions and custom questions that use the Agree-Disagree rating scale. Analyse these questions by category score, average question score, and the question response breakdown.

You can also see a consolidated average for Agree-Disagree questions. For this, you can choose to include or exclude your custom Agree-Disagree questions to contribute to the consolidated average.

Use the toggle to see the Validated average or Overall average. Validated average is contributed by only AskYourTeam Agree-Disagree validated questions. Overall average is contributed by all Agree-Disagree questions.

Analyse by category

By default, the Agree-Disagree report will group questions into Categories where there is more than one question.

Each category is displayed as an average score with a range line indicating the spread of question scores within each category.

Hover over the line to read highest and lowest scores and click the category to expand the questions that make up each category.

NOTE: Custom questions that were added to the survey with no category assigned will be grouped under the category 'Custom'.

Learn more about what categories are and how to analyse these here.

Analyse by question

When looking at the Questions view, Agree-Disagree questions can be analysed by the average score as a bar chart or the breakdown as a 100% stacked-bar chart.

Average

By default, the chart will show the average score for the question. Sort by any of the column headings to change the order of the report.

Breakdown

Each question score is made up of the responses that participants have selected which can be seen on the Breakdown chart.

To view the breakdown of responses, select the Breakdown toggle. Hover over each of the response types to see the percentage and number of people that selected that option.

Create a stacked bar chart by selecting the response type on the chart legend. This will highlight the selected response options and fade out the rest of the chart. Click it again to deselect it.

When looking at the breakdown chart it is important to take note of any questions that have 'Don't Know' responses. If many participants have selected 'Don't Know' you may like to review this question or edit the question explanation for future surveys.

Top 10 bottom 10

If more than 21 Agree-Disagree questions have been included to the survey, a toggle is available to switch between viewing all questions or just the top and bottom 10 questions based on Average score.

Demographic spread

The demographic spread allows you to view responses to a specific question broken down by demographic.

It can only be generated if you:

captured demographic information for your survey, and
used Agree-Disagree scale questions.

To view the demographic spread for a specific question:

Select the Questions report.
Select the Agree-Disagree question type.
Toggle to the Questions tab.
Select a specific question.

Hover over bubbles on the chart to explore how different groups of people within a demographic responded. For example, if you selected the 'Age' demographic you could view the general response for 26 to 35 year olds.

When you've finished viewing the demographic spread, select the question again to hide it.

0-10

The 0-10 report displays results with a bar chart and a 100% stacked-bar chart illustrating the breakdown of responses.

Average

By default, the chart will show the average score for the question. Sort by any of the column headings to change the order of the report.

Breakdown

Each question score is made up of the responses that participants have selected which can be seen on the Breakdown chart.

To view the breakdown of responses, select the Breakdown toggle.

Hover over each of the response types to see the percentage and number of people that selected that option.

Yes-No

The Yes-No report is a 100% stacked-bar chart that shows the breakdown of the responses between Yes and No.

Hover over the chart to see the percentage and number of people that selected Yes or No.

NOTE: Two neutral colours have been used on the Yes-No report. Yes or No can be either positive or negative depending on the question.

Multi-choice

This report shows all multi-choice type questions. Each question shows the breakdown for each response option.

There are two types of multi-choice question. Single answer questions, the most common type, ask participants to pick just one choice from a predetermined list. Multiple answer questions let the respondent choose more than one option.

For multiple answer questions a message will appear at the top of the response option column "(Multiple answers allowed)"

Toggle between the Percent or Count that participants selected.

How is the percentage score calculated?

We get asked this often, particularly for multi-answer questions. The percent score for both single and multiple answer questions is the same. Divide the count of responses for an option by the total number of people that completed the question.

For single answer questions, the total percentage column will sum to 100%. For multiple answer questions, the total percentage will be much higher than 100% because we double-count participants who selected two answers, and triple-count those who selected three, and so on.

We calculate it this way to show how many people selected an option, rather than how popular an option is within its list. The difference is nuanced, but the distinction can be important.

For example, the following table shows 100 people's responses to the question "What's your favourite pizza toppings"?

Favourite Pizza Topping	Count	% of people	% of responses
Pepperoni	80	80%	40%
Mozzarella	50	50%	25%
Olives	50	50%	25%
Pineapple	20	20%	10%
SUM	200	200%	100%

From these results, we can predict that "80% of my team like Pepperoni as a pizza topping". This is more helpful for typical AskYourTeam scenario's.

Why does the percentage not add up to 100%

When viewing multi-choice questions, the percentages are rounded when calculated so these will not always add up to 100%. You can change the view to show the "Count" of people that selected an option.

If 800 people took a survey and 2 people selected an option, this would show 0% as the percentage isn't high enough to register a whole number.

Export your results

You can export the question scores to excel. To do this:

Click the Export button at the top of the reports page
Select Excel from the dropdown menu
Select the Questions report radio button to select all reports or expand the selection to be more specific with your export
Click Export. An excel file will automatically download.

To export comments related to your questions, navigate to the Text Analysis report. In the report itself, you will be able to export the comments for each question.

Create actions

After you analyse your results, you will be able to create and assign actions to your organization's users and have a deadline for when these should be completed.

To create an action,

Click on the action icon next to each question or category in the Questions report.
- Creating actions from a category will automatically link the survey and the category to the action.
  - Creating actions from a question will automatically link the survey and the question to the action
Choose whether you want to write your own action or to use the suggested actions.
If you choose to use the suggested actions, a list of suggested actions will be displayed from which you can choose.
Suggested actions will be visible as and when it is available for surveys or questions in your subscription. More suggestions will be available over time.
Enter an Action title to describe what the action is about.
Enter a Description in more detail of what you want the assignee to action.
If the user selects a suggested action. The description will be auto-populated with the suggestion. You can edit/add more information to the description if needed.
Add Tags: This is optional
Users can add existing tags to the action or can create new tags.
Select assignee: This is mandatory
Select Assign to and find the assignee to assign the action to. An assignee must have a login to the AskYourTeam system (e.g. Account Manager, Account Admin, Survey Admin, or Report Viewer)
1. To understand how to create and manage users, check out User Management.
Select a deadline: This is mandatory
Set a Deadline for the action to be completed by clicking Deadline and selecting a date.
Add checklist(s) : This is optional
Click on Add a checklist to break down your action into one or more checklist items. You can also assign a due date for each checklist item. The due date for the checklist item is optional.
Add attachments: This is optional
You can add relevant attachments to your actions if needed so that the assignee can see all relevant information regarding the action.
You can upload up to 10 attachments of 20 MB each.
We support .csv, .pdf, .docx, .doc, .xlsx, .xls, .png, .pptx, .ppt, .txt, .rtf, .jpg, .jpe

After entering the relevant information, click Create. This will notify the assignee that an action has been assigned to them.