How can we help you?

• What does each survey status mean?
• Home dashboard
• How participant limits work
• How leader limits work
• Account settings
• My surveys
• How to manage survey folders

• Report Viewer FAQs
• Automated permissions: Create report viewers and set permissions based on reporting lines
• Manual permissions: Create report viewers and set permissions
• Types of user roles
• How to remove a Report Viewer
• How to set up Report Viewers for a Leadership Effectiveness 360 survey
• Add, edit or delete users
• Invite Report Viewers to view results
• Who can access survey results?
• How to reset your password

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• Participant import errors and how to fix them
• Participant Library
• How to import participants
• Participant import confirmation messages
• Participant Import Template
• Setting your People Leaders
• How to securely share your participant import file
• Setting your Executive team

• How to create a survey
• How to add or remove questions from your survey
• Retesting: What it is and how to use it
• Participant tracking
• What are AskYourTeam questions?
• How to extend or reopen your survey
• How to write effective survey goals
• Question types
• Pre-survey prep: What to check before you start
• Skip and branching logic

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• Patient Voice Survey FAQs (for patients)
• How to provide useful feedback for a leader's 360 survey
• Guide to running a Leadership Effectiveness 360 with your organisation
• Leader's guide to understanding your 360 feedback reports
• What’s the framework behind our Leadership Effectiveness 360?
• Leadership Effectiveness 360: Communication Examples
• Offboarding surveys
• Create a feedback process to support Feedback Now
• How to create a Leadership Effectiveness 360 survey
• How does Patient Voice work?

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• Manager's guide to reviewing results and taking action
• Text Analysis Report ✨
• What is the People Score filter?
• What is the Insights Dashboard? ✨
• Questions Report
• Benchmark Report
• Participation Report
• How do I compare surveys?
• Understanding the minimum threshold
• Comparison Heatmap Report

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• Participant FAQ
• Why do you need my demographic information?
• How the Agree-Disagree scale works
• Why your survey might lock and how to fix it

• How we protect your data when using third-party AI
• Generate a Secure Shell (SSH) key pair for your AskYourTeam SFTP dropbox
• Can I integrate my HR system with AskYourTeam?
• Single Sign-On integration (SSO)
• How to avoid email spam filters
• What browsers do we support?
• How to resolve firewall issues
• Integrate AskYourTeam with BambooHR
• Multi-Factor Authentication (MFA)
• Where is AI used in AskYourTeam?

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• Ask, Listen, Act, Measure: Drive change with AskYourTeam’s framework
• What is AskYourTeam?
• Need to talk to an AskYourTeam expert?